Yes. We integrate ERPs like Tally, Zoho, Odoo, and Netsuite, sync inventory bi-directionally, and connect to providers like Delhivery, Shiprocket, Shippo, and EasyPost. We design retries, idempotency, and observability to keep data consistent even during spikes.
Yes. India: UPI, wallets, netbanking, and cards via Razorpay/PayU; GST invoices and HSN codes. US: Stripe/Adyen with ACH and cards; state-level sales tax via TaxJar/Avalara; address validation and UPS/USPS/FedEx shipping. We configure compliance per market and support multi-currency.
Agentic AI can act as an on-site copilot: guiding product discovery, answering questions with retrieval over your catalog and policies, comparing variants, and auto-filling carts. It can also run campaigns autonomously—A/B test offers, adjust bundles, and trigger follow-ups by reading real-time analytics and inventory.
We optimize Core Web Vitals with SSR/ISR, image optimization, and edge caching. Structured data for products, breadcrumbs, and reviews improves discoverability. We generate localized sitemaps, handle canonical URLs for variants, and ensure fast TTFB globally via CDNs.
We combine semantic search with vector embeddings for relevance and filters for facets. Recommendations use hybrid approaches: collaborative signals, content-based vectors, and rules for business priorities. For speed, we use Algolia/Elastic/OpenSearch and cache results at the edge.
We define KPIs up front: conversion, AOV, CAC:LTV, page speed, and support resolution time. Post-launch, we run weekly experiments, monitor funnel analytics, and ship improvements via a roadmap. Agentic systems report actions and outcomes to a shared dashboard.
A support agent triages tickets, answers FAQs, processes returns, and escalates edge cases. It uses retrieval over your docs, past tickets, and order data. Human-in-the-loop handoff is built-in. We log every action for audit and continuously fine-tune prompts/tools from real conversations.